1.1. These General Terms of Business apply to contracts for renting hotel rooms to customers for accommodation and to all other services and supplies of the Hotel in connection with such. 1.2. The general terms of business of the organizer/promoter apply only when this has been expressly agreed in writing
2. CONCLUSION OF CONTRACT, SUBLETTING TO THIRD PARTIES
2.1 The contract is only valid after the confirmation in writing by the Hotel to the organiser; the organiser/promoter and the Hotel are contract partners. If this contract is concluded with a commercial agent or organizer/promoter, the latter is obliged to ensure that the party for whom he carries out or organises the event shall conclude an identical contract with the Hotel. In this case, both contract partners are jointly and severally liable towards the Hotel.
2.2 The subletting or other type of assignment to third parties of the rented rooms requires the prior consent of the Hotel in writing.
3.PRICES, PAYMENT, OFFSETTING
3.1 Room prices do not include commission or health resort tax but do include 3.8% VAT. In the event of an increase in the VAT or health resort tax, we reserve the right to adjust prices and to pass on the increase to the organizer. If the time between the conclusion of the contract and the event exceeds 4 months and the price generally charged by the Hotel for such services is increased, the Hotel may increase the contractually agreed price accordingly but by 10% at most.
3.2 Should the time between the conclusion of the contract and the overnight stay exceed 4 months and the price generally charged by the Hotel for such services is increased, the Hotel may increase the contractually agreed price accordingly.
3.3 Changes to bookings (changes in the number of rooms booked, length of stay of the customers or other important services of the Hotel) entitle the Hotel to demand adjusted prices.
3.4 Hotel bills are payable without deductions within 10 days of receipt of the bill. In the case of delayed payment, the Hotel is entitled to charge interest on late payment of 5%. The organiser has the right to prove that the amount of damage was lower, and the Hotel the right to prove that the amount of damage was higher.
3.5 The Hotel is entitled at any time to require a reasonable payment or provision of security in advance. The amount of such and payment dates can be agreed in writing in the contract.
3.6 The customer can only set off uncontested or legally claims against claims by the Hotel.
3.7 The following applies for reservations via the online booking engine: a reservation is only possible with details of a valid credit card. The credit card will be debited immediately. If the details concerning the credit card are incorrect, the reservation lapses. A cancellation of the reservation must be made by one (1) day before arrival at the latest, otherwise the first night will be debited at 100%.
4. AVAILABILITY, HANDOVER AND VACATING OF ROOMS
4.1 The customer cannot demand that specific rooms be made available.
4.2 Booked rooms are at the disposal of customers from 2.00 p.m. of the agreed arrival day.
General terms of business for accommodation
4.3 Unless a later arrival has been expressly agreed, the Hotel can dispose otherwise of booked rooms after 6.00 p.m. without the customer being able to claim damages for such unless bookings have been guaranteed by a credit card or already paid.
4.4 On the agreed departure day, rooms are to be made available to the Hotel by 12.00 noon. After this time, the Hotel may charge 50% of the full accommodation price (list price) for the additional use of the room up to 6.00 p.m. and 100% after 6.00 p.m. The customer is free to prove to the Hotel that no additional damage or only little damage has resulted. The Hotels reserves the right to claim damages.
5. WITHDRAWAL BY THE CUSTOMER (CANCELLATION, ANNULMENT)
5.1 If a free right of withdrawal up to a certain date has been agreed in writing with the customer, the customer may withdraw up to then from the contract without penalty. The right of withdrawal lapses when the customer has not exercised it in writing and advised the Hotel by the agreed date.
5.2 If a free right of withdrawal has not been agreed in writing, the Hotel is entitled to charge the agreed price in the event of withdrawal by the customer unless such withdrawal is due to circumstances for which The Hotel is responsible.
5.3 For rooms not claimed by the customer, the Hotel credits the customer with the earnings from renting the rooms to other parties plus any expenditure no longer necessary. The Hotel is entitled to fix a flat rate for the damages incurred which are to be compensated by the customer. The customer is then obliged to pay 85 % of the agreed price for the overnight accommodation with or without breakfast, 70 % for half-board and 60 % of the full-board arrangement.
5.4 Services by third parties or special services which, due to the cancellation, are useless must be paid without exception.
5.5 The organiser always has the right to prove that the amount of damage was lower, and the Hotel the right to prove that the amount of damage was higher.
6. WITHDRAWAL BY THE HOTEL
6.1 If a reasonable advance payment demanded by the Hotel is not paid even after the expiry of a reasonable period of grace with a threat of withdrawal set by the Hotel, the Hotel is entitled to withdraw from the contract.
6.2 The Hotel is also entitled to withdraw from the contract for an important reason, for instance if force majeure or other circumstances for which the Hotel is not responsible make the performance of the contract unreasonable; if rooms are booked with misleading or false details of important facts, e.g., of the customer or the guests or without the agreement of the Hotel for purposes other than overnight accommodation; if the Hotel has justified cause to assume that the use of the Hotel could endanger the smooth business operation, safety or the public reputation of the Hotel without this being attributable to the domain or organizational area of the Hotel or if the customer breaches Point 2.2 of these Conditions.
7. LOSS OF OR DAMAGE TO ITEMS BROUGHT TO THE HOTEL. LIABILITY OF THE HOTEL
7.1 Items brought to the Hotel are at the risk of the guest in the Hotel. The Hotel accepts no obligation to guard or provide custody of such items. Except in the case of gross negligence or intent, the Hotel is not liable for loss, destruction or damage of the items brought to the Hotel. The insurance of items brought to the Hotel is the responsibility of the guest.
7.2 Otherwise – except in the case of gross negligence or intent – the Hotel is liable only when important contractual obligations are breached and this liability is limited to the coverage in question of the company liability insurance. For the execution of wake-up orders and the delivery and custody of messages, post and goods deliveries for guests, the Hotel is only liable in the case of gross negligence or intent. Items left behind are only forwarded on request at the risk and expense of the guest. Otherwise the items will be passed to the local lost property office after the expiry of a storage period of one month and a reasonable charge made.
7.3 If parking spaces in the hotel garage or on a hotel parking area are rented through the valet service, the Hotel is not liable in this case for the vehicle and its contents. If parking spaces in the hotel garage or on a hotel parking area are made available by the Hotel, also when a charge is made, it is a question of a loan agreement or rental contract and not a safekeeping agreement. The Hotel does not assume any obligation to exercise proper care of vehicles and contents. The Hotel is only liable for vehicles and contents in the case of intent and gross negligence.
7.4 Guests shall use swimming pools and all the swimming pool equipment and appliances at their own risk.
8.1 Changes. additions or cancellations concerning this contract or these Terms of Business for accommodation require the written form and a legally valid signature. This also applies to the cancellation of the requirement for the written form. Unilateral changes or additions by the guest are ineffective in law.
8.2 The customer is liable to the Hotel for damage and losses caused by the customer or his participants without the Hotel having to prove his or their fault. The Hotel declines any liability for theft or damage to materials brought in by the customer, organizer, participants, speakers or third parties.
8.3 Should individual provisions of these General Terms of Business for events be ineffective in law or null and void, this shall not affect the validity of the remaining provisions. The parties shall replace ineffective provisions by such that come as close as possible to the intended financial purpose.
8.4 The place of performance and place of payment is the registered office of the Hotel. Liechtenstein law is applicable. 8.5 Sole place of jurisdiction – also for disputes concerning cheques and exchange – is the registered office of the Hotel.
8.6 Park Hotel Sonnenhof Anstalt, Mareestrasse29, 9490 Vaduz, T 00423 2390202, firstname.lastname@example.org